nb777 Privacy Policy

This Privacy Policy ("Policy") describes how nb777 ("we", "us", "our") collects, uses, processes, stores, and protects the personal data of individuals ("you", "Player", "user") who access or use the nb777 online casino and sports betting platform available at nb777.io ("Platform").

nb777 is committed to protecting the privacy and personal data of every player who engages with our services across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or any other part of the country. We take our data protection responsibilities seriously, and this Policy has been drafted to give you a full and transparent account of our data practices.

This Policy should be read alongside the nb777 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering for an Account, depositing funds, or otherwise using the nb777 Platform, you acknowledge that you have read, understood, and accepted the practices described in this Policy.

nb777 collects personal data from you in the following categories, depending on how you interact with the Platform:

nb777 does not intentionally collect special category data (such as health information, racial or ethnic origin, religious beliefs, or political opinions) unless you voluntarily disclose such information in a support communication, in which case it is used only to respond to your enquiry.

nb777 uses the personal data we collect for the following specific purposes:

• Account Management: To create and administer your Player Account, verify your identity and age (21+), and enable you to log in securely to the nb777 Platform.
• Service Delivery: To provide access to casino games (slots, live dealer, table games, fishing games, Cocktail Nights, Monkey King Fishing, etc.) and sports betting markets (cricket BPL, IPL, T20 World Cup, football, and more).
• Payment Processing: To process deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other accepted payment channels, and to execute withdrawal requests to your verified payment method.
• KYC & Fraud Prevention: To verify your identity documents, screen against anti-money laundering (AML) databases, detect and prevent fraudulent account activity, bonus abuse, and collusion.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and provide reality checks in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your enquiries via live chat or email, resolve disputes, and improve the quality of our support services.
• Promotions & Marketing: To send you information about nb777 promotions, bonuses, seasonal offers (Eid, Pohela Boishakh, BPL season), and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.
• Legal Compliance: To comply with applicable laws, respond to lawful requests from authorities, and maintain records as required by regulatory obligations.
• Platform Improvement: To analyse aggregated usage patterns, optimise game performance, improve user experience, and develop new features.

nb777 processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to fulfil our contractual obligations to you as a registered Player — including account creation, payment processing, and service delivery.
• Legal Obligation: Certain processing activities — including KYC verification, AML screening, and record-keeping — are required by applicable law. nb777 must carry out this processing regardless of your preferences.
• Legitimate Interests: nb777 processes technical and usage data on the basis of its legitimate interests in operating a secure, fair, and commercially viable platform — including fraud detection, security monitoring, and platform analytics. We apply a balancing test to ensure our interests do not override your privacy rights.
• Consent: Where processing is not otherwise required by law or contract — in particular, the sending of marketing communications — nb777 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

The nb777 Platform uses cookies and similar tracking technologies to operate core platform functions, analyse usage, and (where you have consented) deliver relevant promotional content. The main categories of cookies we use are:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without rendering the Platform non-functional.
• Functional Cookies: Store your preferences such as language settings, game layout configurations, and responsible gaming tool settings so you do not need to reconfigure them on each visit.
• Analytics Cookies: Collect anonymised or pseudonymised data about how Players interact with the Platform — including pages visited, time spent, and navigation paths — to help nb777 improve the user experience.
• Marketing Cookies: Used (only with your consent) to track whether promotional communications have been opened or acted upon, and to prevent you from seeing the same offer repeatedly.

You can manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect certain platform features. nb777 does not use cookies to track your activity across third-party websites unrelated to our services.

nb777 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:

• Game Providers: To deliver casino content, technical data (such as your session token and game result seed) is shared with licensed game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, Hacksaw Gaming, Spribe, and Ezugi. These providers process data solely to operate their games and are bound by strict data processing agreements.
• Payment Processors: Financial data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment partners solely for the purpose of processing your deposit or withdrawal transaction.
• Identity Verification Services: During KYC, your identity documents may be processed by a third-party identity verification provider. This provider operates under a data processing agreement with nb777 and is prohibited from retaining or reusing your documents.
• Fraud & AML Screening: nb777 may check your details against third-party anti-fraud and anti-money laundering screening databases as part of our legal compliance obligations.
• Legal Authorities: nb777 may disclose personal data to law enforcement, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or to protect the rights, property, or safety of nb777, its players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of nb777's business, personal data may be transferred to the acquiring entity, subject to the same data protection obligations described in this Policy.

nb777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or operational obligations. The following general retention periods apply:

• Account Data: Retained for the lifetime of your active Account plus a minimum of 5 years following Account closure, to satisfy AML record-keeping obligations and to resolve any post-closure disputes.
• Financial Transaction Records: Retained for a minimum of 7 years from the date of the transaction in accordance with financial record-keeping requirements.
• KYC Documents: Retained for a minimum of 5 years after the completion of the business relationship, then securely destroyed unless a longer retention period is required by law.
• Support Communications: Retained for 2 years following the closure of the relevant support ticket, unless the communication relates to an ongoing dispute or legal matter.
• Marketing Consent Records: Retained for the duration of your consent and for 3 years after withdrawal of consent, as evidence of the consent history.
• Technical & Usage Data: Aggregated and anonymised within 13 months of collection. Raw technical logs are deleted after 90 days unless required for an active security investigation.

When personal data reaches the end of its retention period, nb777 securely destroys or irreversibly anonymises it so that it can no longer be associated with any individual.

As a Player on the nb777 Platform, you have the following rights in relation to your personal data. nb777 will respond to all valid data rights requests within 30 days of receipt:

• Right of Access: You may request a copy of all personal data nb777 holds about you. We will provide this in a clear, machine-readable format where technically feasible.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct or update it. For account details, many fields can be updated directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing. This right is subject to overriding legal retention obligations described in Section 7.
• Right to Restriction: You may request that nb777 restrict processing of your data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request a copy of your data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to Object: You may object at any time to processing carried out on the basis of nb777's legitimate interests, including any profiling for responsible gaming or fraud detection purposes. nb777 will assess whether its compelling legitimate grounds override your right to object.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The nb777 Platform is strictly intended for adults aged 21 and above. nb777 does not knowingly collect, process, or retain personal data belonging to any person under the age of 21.

nb777 employs age verification controls at the point of registration and during the KYC process to prevent underage individuals from accessing the Platform. If nb777 becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately and permanently deleted and the associated Account will be closed without notice.

If you are a parent or guardian and believe that a person under your care has registered on the nb777 Platform or provided their personal data to us, please contact us immediately at [email protected] with the subject line "Underage Account Report". nb777 takes underage access with the utmost seriousness and will act swiftly on all credible reports.

nb777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our key security controls include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the nb777 Platform is encrypted using industry-standard SSL/TLS protocols, preventing interception in transit.
• Encrypted Data Storage: Sensitive personal data fields — including identity document images and financial account numbers — are stored in encrypted form within our database infrastructure.
• Access Controls: Personal data is accessible only to nb777 staff who require it to perform their specific job functions. Access rights are managed on a least-privilege basis and are reviewed regularly.
• Two-Factor Authentication: Player accounts are protected by optional two-factor authentication (2FA). nb777 staff systems require 2FA for all access to production data environments.
• Regular Security Audits: nb777 conducts periodic internal and third-party security assessments of its platform infrastructure, including penetration testing and vulnerability scanning.
• Incident Response: nb777 maintains a documented data breach response procedure. In the event of a data breach that is likely to result in risk to your rights and freedoms, nb777 will notify affected Players and relevant authorities within the timeframes required by applicable law.

While nb777 takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for ensuring that the devices you use to access nb777 are adequately protected.

The nb777 Platform may contain references to game providers, payment method partners, or sports fixtures whose brands are mentioned for informational context. nb777 does not include active outbound links to third-party websites within its core platform pages.

In the event that any third-party content or promotional material accessible via the nb777 Platform links to an external website, nb777 accepts no responsibility for the privacy practices or data handling of those third-party sites. We strongly recommend that you review the privacy policy of any third-party site you visit independently of the nb777 Platform.

nb777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The most current version of this Policy will always be available at nb777.io/privacy-policy, identified by the version number and effective date shown at the top of this document.

Where changes are material — meaning they significantly affect how we process your personal data or alter your rights — nb777 will notify registered Players by email to their registered address, or via an on-platform notification, prior to the changes taking effect. It is your responsibility to maintain a current and active email address on your Account.

Your continued use of the nb777 Platform after any updated Privacy Policy has been published constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the Platform and contact [email protected] to request account closure and data erasure where applicable.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nb777 handles your personal data, please contact our Data Protection team using the details below. We are committed to responding to all privacy-related enquiries promptly and thoroughly.

• Email: [email protected] — use the subject line "Privacy Enquiry" for fastest routing.
• Live Chat: Available 24 hours a day, 7 days a week via the nb777 Platform in English.
• Response Time: nb777 aims to acknowledge all privacy enquiries within 48 hours (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 10 business days.